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F A Q
Q:What is your processing time for items?
A: Processing times vary depending on inventory and material availability. If I don’t have a requested yarn color on hand, I may need to order it, which can add to the timeline. Additionally, since each piece is handmade with care while I balance a full-time job and family life, production times may vary. I appreciate your patience and will always communicate estimated timelines as accurately as possible!
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Q:Are these products safe for babies or kids?
A: Unless specifically labeled as child-safe, please do not purchase these items for young children. Some products contain wire for structural support, and safety eyes can pose a choking hazard. If you’re looking for a baby-friendly option, feel free to reach out, and I’d be happy to discuss customizations!
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Q: What is our return policy?
A: All sales are final, and we do not accept returns. Please feel free to contact us with any concerns about your order, and we’ll do our best to help address the issue.
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Q:What is the difference between a decal & a sticker?
A:Stickers are printed designs with an adhesive backing that can be easily peeled off and stuck onto surfaces. They typically have a paper or vinyl base and often come with a glossy, matte, or holographic finish. Stickers are great for decorating laptops, water bottles, notebooks, and more!
Decals are a type of sticker but are usually made with more durable vinyl material and are designed for long-term use, often on cars, windows, or walls. They often come with a transfer tape to help apply them smoothly, leaving just the design on the surface without a background.
In short, stickers are more for decoration and everyday use, while decals are often more durable and used for specific applications like cars and windows.
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Q: How do I apply a decal?
A: To ensure the best application, follow these steps:
1. Clean the surface with rubbing alcohol and let it dry completely.
2. Peel the backing off the decal and carefully place it on the desired surface.
3. Use a card or squeegee to firmly smooth out the decal, ensuring there are no air bubbles.
4. Slowly peel off the transfer tape, leaving the decal in place.
For best results, avoid washing or heavily handling the area for at least 24 hours to allow proper adhesion.